Return/Exchange Policy
At Sip N' Snack, your satisfaction is our top priority. If you’re not completely happy with your order, we’re here to help!
Returns:
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Eligibility: Due to the perishable nature of our products, we cannot accept returns for items that have been opened or consumed. However, if your order arrives damaged or incorrect, please contact us within 2 days.
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Process: To report an issue, reach out to our customer service team at sipnsn4ck@gmail.com. Please provide your order number and details about the issue.
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Refunds: For eligible returns, we will process your refund or send a replacement within 3 to 4 business days.
Exchanges:
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Eligibility: We do not offer exchanges for food items. If you receive the wrong item or there’s a problem with your order, please contact us as soon as possible.
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Process: Our team will guide you through the resolution process to ensure your satisfaction.
Damaged or Incorrect Items:
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If your order arrives damaged or if there’s a mistake, please notify us immediately. We will arrange for a replacement or a refund based on the situation.
If you have any questions about our return and exchange policy, feel free to reach out to our customer service team!